What to Expect During Your First Dental Appointment in Edmonton

At My Smile Family Dental in Edmonton, we welcome new patients of all ages for their first dental visit and strive to make each experience easy, friendly, and comfortable. Our practice has cared for families in Edmonton, South Edmonton, Mill Woods, and Ellerslie for over 35 years, focusing on personal, patient-centred care. We treat patients from the youngest children to adults seeking preventive, cosmetic, restorative, or emergency care.

What Happens When You Arrive?

For your first dental appointment with us, you can expect a friendly intake process with no rushed paperwork. We will review your medical history with you, and we ask that you keep us updated with any changes on future visits.

Our office is designed to help you feel at ease from the moment you walk in, with a calm, modern environment and a welcoming team ready to guide you through every step.

Your Dental Exam and Cleaning

A complete dental review will be performed, including a gentle check of your teeth and gums for signs of decay or disease, often with the use of digital X-rays only when needed.

We will discuss your medications, lifestyle factors affecting oral health, and explain any treatment options such as crowns, bridges, implants, or dentures if relevant.

Almost every appointment includes a complete, professional dental cleaning to remove buildup that home care cannot address.

Transparent and Personalised Care

Our team will explain every step and answer all your questions so you know what to expect before any treatment begins.

We believe in clear, honest communication and make sure you feel informed and comfortable throughout your visit.

Every patient is more than just a chart to us – we listen, then plan care that fits your life and your goals.

Insurance, Direct Billing, and Fees

We offer direct billing to insurance, so you usually pay nothing or only a small portion at the time of your visit.

Our fees are lower than the ADA Fee Guide, providing quality dental care that's both accessible and affordable for Edmonton families.

Booking, Location, and Hours

We are open 7 days a week, including evenings and weekends, for your convenience.

Our office is located at 13510 127 St, Edmonton, AB T5L 1B9.

Appointments can be booked online in under two minutes or by calling 780.455.6806.

If you have an urgent concern, let us know when booking so we can see you as soon as possible.

Comfort and Sedation Options

We offer sedation options for both children and adults who experience anxiety or who need a longer or more involved procedure.

Your comfort is our priority – our gentle technique and calm environment are here to support you at every step.

Children’s First Visits

For children, the first visit is focused on being gentle and positive, often involving a quick visual examination and a fun introduction to the dentist, with full cleanings or treatments usually scheduled for a later appointment.

We may ask parents to wait in the reception area during part of their child's visit so a relationship can be built between the child and the dentist.

We recommend children see the dentist as soon as their first tooth appears and continue with checkups every six months.

For Adults and Families

Adults benefit from regular visits to monitor gum health, check for cavities, and spot early signs of oral issues.

We welcome emergency walk-ins during our open hours and keep same-day slots open every day.

Added Benefits

We provide free teeth whitening with every adult cleaning as an added benefit.

Ready for Your First Visit?

If you're ready to take the first step toward a healthy smile, book your appointment online or give us a call at 780.455.6806. We look forward to caring for your smile and making you feel right at home at My Smile Family Dental in Edmonton.